SHIPPING AND RETURNS
We offer flat rate shipping within Canada under $98.99.
- The fee is $10.00.
Orders of $99.00 and over we offer free shipping within Canada.
$15 FLAT RATE SHIPPING TO USA, until further notice.
INTERNATIONAL We are happy to ship anywhere in the world. Please email us at firstname.lastname@example.org.
Please note that customers are responsible for return shipping costs.
- Earrings - Always final sale if pierced.
- Necklaces - within 14 days in same condition.
- Bracelets - within 14 days in same condition.
During Covid-19, we will offer a more flexible window for returns. Please contact us to arrange an extension. Thank you.
Returned items must be in their original condition unworn, unwashed, not damaged, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email.
Please allow up to 10-days for your return to be processed.
We are not able to accept returns or offer exchanges/refunds on the following:
- Sale items
- Pierced earrings
For Retail: Your order is subject to Canadian taxes, which will be calculated at check out based on your shipping address.
USA and INTERNATIONAL ORDERS
Your order may be subject to duties and taxes outside of the sale and shipping costs. We do not take any responsibilities for any duties and taxes that may be applied to your package once it crosses the border. On occasion, custom agents may delay delivery of a package; therefore, We cannot guarantee a delivery date.